Privacy Policy

Last updated: January 2026

ReclaimX Environmental Ltd (“ReclaimX Environmental”, “we”, “us”, “our”) is committed to protecting personal data and respecting privacy in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we handle personal data in connection with our website, contact form, and professional communications.

1. Who We Are

Data Controller:
ReclaimX Environmental Ltd
Company Number: 16971845
Registered in England & Wales
Registered Office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ

Contact Email:  info@reclaimxenvironmental.co.uk

2. What Data We Collect

We collect only the personal data necessary for professional correspondence and to respond to enquiries.

This may include:

• Name

• Organisation or company name (if provided)

• Email address

• Message content and any information you choose to include

• Form-specific fields you submit (e.g., “How did you find us?” and consent confirmations)

3. How We Collect Data

Personal data is collected when:

• You submit our website contact form

• You contact us directly by email

• Your email system or hosting provider transmits technical metadata required for delivery

We do not otherwise actively collect data through the website beyond standard hosting and server processes.

4. Purpose and Lawful Basis for Processing

We process personal data solely for:

• Responding to professional enquiries

• Discussing pilot participation or development activities

• Maintaining necessary business correspondence

The lawful bases for processing are:

• Legitimate interests, where processing is necessary for professional communication

• Consent, where information is voluntarily provided (including contact form submissions)

5. What We Do Not Collect

We explicitly do not collect:

• Patient data

• Health or clinical information

• Marketing or behavioural data

• Payment information

• Cookies for advertising or profiling purposes

We do not operate mailing lists or marketing automation systems.

6. Data Retention

Personal data is retained only for as long as necessary to:

• Respond to enquiries

• Maintain appropriate professional records

Data is reviewed periodically and deleted when no longer required.

7. Data Sharing

We do not sell, trade, or share personal data with third parties.

Data may be processed by:

• Our website hosting provider

• Email service providers

These services are used only to enable normal business operations and are expected to comply with applicable data-protection standards.

8. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

Given our pilot-stage operations, data volumes are minimal and access is restricted.

9. Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests can be made by contacting us at: michael@reclaimxenvironmental.co.uk

10. Changes to This Policy

This Privacy Policy may be updated as our operations develop. Any material changes will be reflected on this page with an updated revision date.